Evil Skippy plagiarized some essential performance management principles from another expert. While these tips could apply to many types of businesses, they were developed with one special type of trainee in mind. We’ll tell you the trainee at the end of the post (no peeking!). Here’s some help: The answer is not “astronauts” and the tips were slightly edited to remove references to the trainee and/or type of work.
General Training Principles
Many behavior problems stem from a lack of communication, or miscommunication. Simply put, your employee is not aware of what is expected of him/her.
Applying some proper training at an early stage (the earlier the better) is a most effective technique to correct many behavior problems, and also to prevent many future problems. The fact that you are reading this page possibly means it is too late for this tip.
Set boundaries of acceptable and unacceptable behavior for your employees, and stick to them. Be consistent, make it simple:
- Be clear that you are always the leader in your working relationship.
- Make it clear to him/her what is unacceptable behavior – every time.
- Make it clear to him/her what is acceptable behavior – every time.
Even though it may seem as though your employee is behaving poorly to spite you or annoy you this is not the case. In the vast majority of employment problems, there will be a cause or trigger which sparks the behavior. Identifying these triggers is the crucial first step towards solving the problem.
Where did Evil Skippy find these guidelines?
<Insert Jeopardy! theme here>
Time’s up. What’s your guess?
This link will lead you to the source material. We’d love to hear your reaction — did you nail it? Were you surprised? Just be sure not to include any spoilers in your comments.